IT in Healthcare

The digital revolution of the Industry 4.0 does not stop at the healthcare sector and makes high demands not only on structures and processes, but especially on information technology.

Challenge: Medicine 4.0 cannot function without IT. In order for data to be exchanged between patients and doctors, insured persons and payer organizations, customers and companies, legal and regulatory hurdles must be overcome and technical and organizational prerequisites must be created. In addition, the requirements of e-commerce, e-business and digitalisation often have to be implemented at short notice alongside day-to-day business.

Outlook: For IT in particular, this means cost transparency and reduction, combined with increased efficiency and shorter project durations, the introduction of scalable and dynamic sourcing models and the introduction of agile process models. New customer relationship management (CRM) systems, preferably in the cloud, must be introduced and follow a big-data strategy. Omnichannel will be the new model to improve marketing, customer management and sales.

Healthcare Shapers provide support in the development and implementation of IT strategies as well as the associated organizational change processes and the operational implementation of IT projects. We are familiar with the development of new business models, shorter technology cycles, up to the selection or introduction of an e-commerce platform or the digital transformation of analog processes and data.

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